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You Said, We Did
You Said
"Could you change the plaster colours in the first aid kit to include all ethnicities?"
You Said
"Have a core selection of statements for the group agreement. Change Group Agreement to Group Boundaries."
You Said
"Maybe have a compulsory 2-4 week group wellbeing module for all new clients to build confidence and bonding? There wasn’t enough time in the new initial sessions for scrapbooking and self-care in addition to all of the other information."
You Said
"Ask current Peer Group Facilitators to attend training for new Facilitators to explain how the transition from client to Facilitator feels and what to expect."
You Said
"It’s hard to find the referral page on your website."
You Said
"How do I know that a referral has gone through to you when I fill the form in online?"
You Said
"A photo of the building and facilities would be nice to help ease anxiety."
You Said
"I can’t visit the module information pages because there’s no hyperlink from the booking page."
You Said
"The scrapbooking isn’t useful for everyone and takes a lot of time to prepare in the initial sessions."
You Said
"Some people need help to complete evaluations or tasks."
You Said
"Pathways to Hope group sessions are quite fast-paced and I struggled to commit to every week because of work commitments. Also, not of all of the modules were helpful for me."
You Said
"We would like a regular group where we can catch up with each other."
You Said
"Can we get clarification on times for sessions?"
You Said
"We would like more information about the sessions and Pathways to Hope."
You Said
"We would like a WhatsApp Group for Trauma Healing Together updates."
You Said
"We felt that there wasn’t enough space in the training room for group sessions."
You Said
"Some people felt like there were too many reminders for Kiku etc."
You Said
"We would like fidget toys in the training room."
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